Terms of Service

Scheduled effective date: September 30, 2026

Article 1 (Purpose and Agreement)

These Terms govern the conditions of use of the content-protection service "Luveo" (the "Service") and set out the rights, obligations, and responsibilities between Loihi Technology (address: 15 Beach Road, #05-08 Beach Centre, Singapore 189677), which operates the Service (the "Company"), and its members. By signing up for or using the Service, a member is deemed to have agreed to these Terms.

Article 2 (Definitions)

• "Service" means all services through which the Company detects unauthorized copying or distribution ("leaks") of a member's content across the web, files removal requests such as DMCA notices ("takedowns") on the member's behalf, and provides the results as reports.
• "Member" means a person who agrees to these Terms and uses the Service.
• "Content" means any work — photos, videos, posts, and the like — for which a member requests protection.
• "Authorization document" means a document, such as a power of attorney or a statement of rights ownership, that the Company generates in the course of filing takedowns in order to demonstrate to a takedown recipient that the member has given authorization or that the member holds the relevant rights.

Article 3 (Scope of the Service)

The Company provides the following services.

• Detection (scanning) of leaked content across the web based on the platforms and account information registered by the member
• Filing of takedowns such as DMCA notices for detected leaked content on the member's behalf
• Provision of reports on detection results and takedown processing status

Article 4 (Account and Eligibility)

A usage contract is formed when a user agrees to these Terms, applies to sign up, and the Company accepts the application. Members are responsible for safeguarding their own account information and for all activity that occurs under their account. Members must be at least 14 years old, and at least 19 years old if requesting protection of content on adult-only platforms (such as OnlyFans or Fansly).

Article 5 (Member Obligations and Representation of Rights)

The member represents and warrants that, for the content for which protection is requested through the Service, the member lawfully holds the relevant rights such as copyright, or has been lawfully authorized by the rights holder to exercise those rights.

Members must not engage in any of the following.

• Requesting protection or takedowns for another person's content or accounts without authorization
• Requesting takedowns based on false or exaggerated claims of rights or inaccurate information
• Abusing the takedown system for improper purposes such as interfering with competitors
• Requests related to content that violates the law, or illegal content involving children or minors
• Disrupting the operation of the Service, or accessing, copying, or reverse-engineering it without authorization

Article 6 (Authorization of Takedown Filing)

(1) The member authorizes the Company to file takedowns for leaked content on the member's behalf. The scope of the authorization includes the following.

• Preparing and submitting removal request notices such as DMCA notices, and the follow-up correspondence arising from them
• Submitting requests to search engines for the removal of search results (delisting)
• Exchanging correspondence with hosting providers, platforms, search engines, and their designated agents
• Generating, signing, and submitting the authorization documents needed to carry out each of the items above

(2) The member agrees that, in order to demonstrate the authorization under the preceding paragraph, the Company may generate and sign an authorization document in the member's name on the member's behalf and submit it to takedown recipients and their designated agents. An authorization document shows the creator name and channel address registered by the member, the time at which the member agreed to the authorization, and the version of the Terms agreed to; the member's real name, address, and contact details are not shown.

(3) The Company uses its own name and contact information as the complainant information in order to minimize exposure of the member's identity during the takedown process.

(4) The member warrants that the information used in takedowns and authorization documents (creator name, channel address, content to be protected, leak URLs, and the like) is accurate and up to date, and the member is responsible for its accuracy. The Company files takedowns on the basis of the information provided by the member and the representation of rights under Article 5.

(5) The authorization under this Article may be given only by a member who is at least 19 years old. A member under 19 may use the detection and reporting services under Article 3 but may not use the takedown filing service, which requires such authorization. The Company may request confirmation that the age requirement is met under Article 10(2).

Article 7 (Electronic Records and Electronic Signatures)

(1) A member's act of agreeing to these Terms on the sign-up screen or through an in-service procedure is deemed to be the member's electronic signature for the authorization under Article 6.

(2) The member agrees that agreements and notices between the member and the Company, including these Terms and authorization documents, may be created, exchanged, and retained in electronic form, and that these have the same effect as their written counterparts.

(3) In order to demonstrate that the authorization was established, the Company may record and retain the time of the member's agreement, the version of the Terms agreed to, and the access information at the time of agreement.

Article 8 (Withdrawal and Termination of Authorization)

(1) A member may withdraw the authorization under Article 6 at any time through the contact address in Article 19.

(2) Withdrawal of the authorization takes effect prospectively and does not affect takedowns and authorization documents already submitted before the withdrawal. If a member wishes to withdraw an individual takedown that has already been submitted, the member may request this of the Company, and the Company cooperates to the extent the takedown recipient's procedures allow.

(3) If the usage contract is terminated, the authorization under Article 6 terminates with it. However, the processing of takedowns already submitted before that termination, and the retention of records concerning them, may continue.

(4) Where the authorization has been withdrawn or terminated, the Company stops filing new takedowns for that member.

Article 9 (Handling of Counter-Notices)

(1) Where a takedown recipient or its user submits a counter-notice under Section 512(g) of the U.S. Copyright Act or a comparable provision, that notice is delivered to the Company as the complainant.

(2) If the Company becomes aware of a counter-notice, it forwards the fact and the content of that notice to the member. Any subsequent response, including whether to bring an action, is the member's decision and responsibility, and the Company does not conduct litigation or other legal proceedings on the member's behalf.

(3) Where a takedown recipient reinstates content in response to a counter-notice, the Company bears no obligation to prevent it.

Article 10 (Identity Verification and Confidentiality)

(1) The Company does not use the content, account, or identity information provided or registered by a member for any purpose other than providing the Service and filing takedowns, and takes reasonable measures to avoid unnecessary exposure of the member's identity to third parties. This does not apply, however, to the extent necessary to process a takedown or as required by applicable law or a lawful request.

(2) To prevent misuse of the takedown system and to ensure the reliability of takedowns, the Company may ask a member for the following confirmations to the extent necessary.

• Control over the registered platform account (for example, posting a confirmation code provided by the Company in the profile bio, or sending a message from that account)
• Ownership of rights in the content to be protected
• That the age requirement under Article 4 and the authorization age requirement under Article 6(5) are met

(3) Where a member fails without justifiable reason to respond to the confirmations under the preceding paragraph, or provides false information, the Company may refuse the takedown request concerned or restrict use of the Service under Article 16.

(4) The information the Company provides to a takedown recipient or its designated agent is limited to the information the Company has received from the member and holds, and the Company does not guarantee the provision of information it does not hold. This does not apply where provision is required under applicable law or pursuant to a lawful request.

Article 11 (Paid Subscriptions and Payment)

Paid services are offered as monthly or annual subscriptions, and payments are processed through a payment processor (Stripe). Subscriptions renew and are charged automatically each billing cycle until the member cancels. Fees and plans are as posted within the Service.

Article 12 (Cancellation and Refunds)

• Members may cancel their subscription at any time through the in-service procedure. Upon cancellation, no fees are charged from the next billing cycle, and for the current paid subscription period the Service is, in principle, maintained until the end of that period without a prorated refund of the remainder.
• Under the Act on Consumer Protection in Electronic Commerce, a member may request a full refund if the Service has not been substantially used within 7 days of the payment date. However, once provision of the Service such as scanning or takedowns has begun, withdrawal of subscription may be restricted under the same Act.
• For payments without fault on the member's part, such as system errors or duplicate charges, a full refund is provided after verification, processed to the original payment method via the payment processor (Stripe).

Article 13 (Limits of Service Warranty)

The Company makes reasonable efforts to detect leaks and file takedowns but, given the nature of the web, does not guarantee the detection of all leaked content or its complete deletion or removal. Whether a takedown is processed and how long it takes may vary depending on the policies and decisions of the relevant hosting providers, platforms, and search engines.

Article 14 (Disclaimer and Limitation of Liability)

(1) If a member requests protection or a takedown for content to which the member does not hold rights, or provides false or inaccurate information, resulting in a dispute with a third party or loss to the Company, the member bears responsibility for it and shall indemnify the Company.

(2) The member shall indemnify and hold the Company harmless against any claims, losses, and costs (including reasonable legal fees) incurred by the Company as a result of any of the following.

• Takedowns filed by the Company under the authorization in Article 6, and the generation and submission of authorization documents
• A third party's claim that the member does not hold rights in the content for which the member requested protection
• A breach of the representation of rights under Article 5 or of the information-accuracy warranty under Article 6(4)
• A third party challenging the validity or lawfulness of a takedown submitted by the Company

(3) To the maximum extent permitted by applicable law, the Company is not liable for damages arising from causes beyond its reasonable control — such as force majeure, member fault, or the acts of third parties (platforms, hosting providers, payment processors, etc.) — or for indirect, incidental, or consequential damages.

Article 15 (Intellectual Property)

Intellectual property rights in the Service and its trademarks, logos, software, and the like belong to the Company or the rightful rights holder. Rights in content registered by a member belong to the member, and the Company uses it only to the extent necessary to provide the Service.

Article 16 (Termination and Restriction of Use)

Members may terminate the usage contract at any time through the in-service procedure. If a member violates these Terms or applicable law, the Company may refuse the relevant request or, after prior notice (or subsequent notice in urgent cases), restrict or suspend use of the Service or terminate the usage contract.

Article 17 (Changes to the Terms)

The Company may amend these Terms within the scope permitted by applicable law. When doing so, it will announce the effective date and the reason for the change at least 7 days before the effective date (at least 30 days in advance for changes that are disadvantageous or material to members).

Article 18 (Governing Law and Jurisdiction)

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, and the court having jurisdiction under the Civil Procedure Act shall be the court of first instance for any dispute arising in connection with use of the Service.

Article 19 (Contact)

For questions about the Service, contact luveo@loihitech.com.