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Luveo

Terms of Service

Effective date: June 10, 2026

Article 1 (Purpose and Agreement)

These Terms govern the conditions of use of the content-protection service "Luveo" (the "Service") and set out the rights, obligations, and responsibilities between the operator of the Service (the "Company") and its members. By signing up for or using the Service, a member is deemed to have agreed to these Terms.

Article 2 (Definitions)

  • "Service" means all services through which the Company detects unauthorized copying or distribution ("leaks") of a member's content across the web, files removal requests such as DMCA notices ("takedowns") on the member's behalf, and provides the results as reports.
  • "Member" means a person who agrees to these Terms and uses the Service.
  • "Content" means any work — photos, videos, posts, and the like — for which a member requests protection.

Article 3 (Scope of the Service)

The Company provides the following services.

  • Detection (scanning) of leaked content across the web based on the platforms and account information registered by the member
  • Filing of takedowns such as DMCA notices for detected leaked content on the member's behalf
  • Provision of reports on detection results and takedown processing status

Article 4 (Account and Eligibility)

A usage contract is formed when a user agrees to these Terms, applies to sign up, and the Company accepts the application. Members are responsible for safeguarding their own account information and for all activity that occurs under their account. Members must be at least 14 years old, and at least 19 years old if requesting protection of content on adult-only platforms (such as OnlyFans or Fansly).

Article 5 (Member Obligations and Representation of Rights)

The member represents and warrants that, for the content for which protection is requested through the Service, the member lawfully holds the relevant rights such as copyright, or has been lawfully authorized by the rights holder to exercise those rights.

Members must not engage in any of the following.

  • Requesting protection or takedowns for another person's content or accounts without authorization
  • Requesting takedowns based on false or exaggerated claims of rights or inaccurate information
  • Abusing the takedown system for improper purposes such as interfering with competitors
  • Requests related to content that violates the law, or illegal content involving children or minors
  • Disrupting the operation of the Service, or accessing, copying, or reverse-engineering it without authorization

Article 6 (Authorization of Takedown Filing)

The member authorizes the Company to file takedowns for leaked content on the member's behalf. The Company files takedowns based on the information and representation of rights provided by the member, and may use the Company's own contact information to minimize exposure of the member's identity during the process. The member is responsible for the accuracy of the information needed for filing.

Article 7 (Confidentiality)

The Company does not use the content, account, or identity information provided or registered by a member for any purpose other than providing the Service and filing takedowns, and takes reasonable measures to avoid unnecessary exposure of the member's identity to third parties. This does not apply, however, to the extent necessary to process a takedown or as required by applicable law or a lawful request.

Article 8 (Paid Subscriptions and Payment)

Paid services are offered as monthly or annual subscriptions, and payments are processed through a payment processor (Stripe). Subscriptions renew and are charged automatically each billing cycle until the member cancels. Fees and plans are as posted within the Service.

Article 9 (Cancellation and Refunds)

  • Members may cancel their subscription at any time through the in-service procedure. Upon cancellation, no fees are charged from the next billing cycle, and for the current paid subscription period the Service is, in principle, maintained until the end of that period without a prorated refund of the remainder.
  • Under the Act on Consumer Protection in Electronic Commerce, a member may request a full refund if the Service has not been substantially used within 7 days of the payment date. However, once provision of the Service such as scanning or takedowns has begun, withdrawal of subscription may be restricted under the same Act.
  • For payments without fault on the member's part, such as system errors or duplicate charges, a full refund is provided after verification, processed to the original payment method via the payment processor (Stripe).

Article 10 (Limits of Service Warranty)

The Company makes reasonable efforts to detect leaks and file takedowns but, given the nature of the web, does not guarantee the detection of all leaked content or its complete deletion or removal. Whether a takedown is processed and how long it takes may vary depending on the policies and decisions of the relevant hosting providers, platforms, and search engines.

Article 11 (Disclaimer and Limitation of Liability)

If a member requests protection or a takedown for content to which the member does not hold rights, or provides false or inaccurate information, resulting in a dispute with a third party or loss to the Company, the member bears responsibility and shall indemnify the Company. To the maximum extent permitted by applicable law, the Company is not liable for damages arising from causes beyond its reasonable control — such as force majeure, member fault, or the acts of third parties (platforms, hosting providers, payment processors, etc.) — or for indirect, incidental, or consequential damages.

Article 12 (Intellectual Property)

Intellectual property rights in the Service and its trademarks, logos, software, and the like belong to the Company or the rightful rights holder. Rights in content registered by a member belong to the member, and the Company uses it only to the extent necessary to provide the Service.

Article 13 (Termination and Restriction of Use)

Members may terminate the usage contract at any time through the in-service procedure. If a member violates these Terms or applicable law, the Company may refuse the relevant request or, after prior notice (or subsequent notice in urgent cases), restrict or suspend use of the Service or terminate the usage contract.

Article 14 (Changes to the Terms)

The Company may amend these Terms within the scope permitted by applicable law. When doing so, it will announce the effective date and the reason for the change at least 7 days before the effective date (at least 30 days in advance for changes that are disadvantageous or material to members).

Article 15 (Governing Law and Jurisdiction)

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, and the court having jurisdiction under the Civil Procedure Act shall be the court of first instance for any dispute arising in connection with use of the Service.

Article 16 (Contact)

For questions about the Service, contact luveo@info.com.